Dispatch and costs
In standard shipping, the ordered items are sent insured via a parcel service provider. The shipment can be divided into one or more packages depending on the weight and size of the item. You will be continuously informed regarding the status of your shipment via e-mail (if you do not desire this tracking information, please inform our sales representative).
Where speed is of the essence - we also offer the option of express shipping. Here, you can choose between the following gradations:
• Express 09:00 hrs.
• Express 10:30 hrs.
• Express 12:00 hrs.
(The delivery times may vary depending on the destination country and the time of ordering)
Furthermore, please contact us for special deliveries via courier.
Shipping via forwarding agency
In the case of a large shipment, we organise delivery for you via a forwarding agency. We would be pleased to provide you with detailed information regarding delivery terms and conditions.
Shipping terms and shipping costs
We send our article ex-works without further agreement in the order (according to Incoterms 2010 EXW). Shipping costs specified in the webshop are cost estimates and serve as a guide for you. The actual shipping costs may vary in individual cases where applicable. We would be glad to provide you with the details by telephone.